Text Message (SMS) Program

Effective: 2026-11-01 · Francis Multi Services LLC · Illinois, USA

Francis Multi Services LLC (“we”, “us”) sends text messages only to people who ask us for a quote or a service and agree to receive them. This page explains exactly how that works.

1. Who sends the messages

Francis Multi Services LLC — window washing, gutter cleaning and exterior cleaning in Chicagoland and surrounding Illinois counties.
Phone: (877) 417-8280 · Email: info@francismultiservicesllc.com · Website: francismultiservicesllc.com

2. How you opt in

You opt in by checking the consent box on our free-quote form at francismultiservicesllc.com/#contact. The box is not pre-checked, you can request a quote without checking it, and consent is not a condition of purchase. This is the exact text next to the box:

I agree to receive text messages (SMS), calls and emails from Francis Multi Services LLC about my quote, appointments and services. Message and data rates may apply. Message frequency varies. Reply STOP to cancel, HELP for help. Consent is not a condition of purchase. See our Privacy Policy and Terms.

Screenshot of the live form (the consent box is unchecked by default):

If a customer gives permission in person, our technician records it on the customer’s file and reads the same terms (message types, frequency, rates, STOP and HELP) before sending the first message.

3. What we send

Confirmation of your quote request and a link to your personal customer portal.
Appointment confirmations and reminders, and technician arrival (ETA) alerts.
Quote, invoice and payment links, and payment reminders.
Replies to messages you send us.

We do not send third-party advertising. Sample message:

Hi [Name]! Welcome to Francis Multi Services LLC. This is your personal portal — quotes, appointments and chat with us: https://app.francismultiservicesllc.com/portal/[your-private-link] Questions? (877) 417-8280 Msg&data rates may apply. Reply STOP to opt out, HELP for help.

Hi [Name]! Reminder: your Francis Multi Services LLC service is tomorrow, Monday, November 2 in the morning (8am–12pm). Your technician [Technician] will arrive on time. Track your service: https://app.francismultiservicesllc.com/track/[your-private-link] To reschedule, call us at (877) 417-8280.

4. How often

Message frequency varies with your request — usually between 1 and 6 messages per service visit.

5. Cost

Message and data rates may apply, according to your mobile plan. We do not charge for the messages.

6. Opt out and help

Reply STOP at any time to cancel. You will get one confirmation message and no more messages after that.
Reply HELP for help, or call (877) 417-8280, or email info@francismultiservicesllc.com.
Carriers are not liable for delayed or undelivered messages.

7. Privacy

We do not sell your personal information. Your mobile number and your SMS consent are not shared with third parties or affiliates for their marketing or promotional purposes. We share data only with service providers that help us deliver the service (for example Twilio, our messaging provider), solely to send your messages. Read our Privacy Policy and Terms of Service.

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